FAQs

General Questions

How can I find directions to the Library?

Go to the Directions page on our website.

Where can I find a notary?

Check our list of notaries in the West Babylon area

Does the Library have a fax machine?

The Library has a fax machine located at the entrance to the Library. It can be used to send domestic or international faxes. Fax cards may be purchased with cash at the Circulation Desk or you can use your debit or credit card for payment.

Fax Cards
  • Domestic Fax Cards: 5 pages for $4.25
  • International Fax Cards: 1 page for $4.25
Credit/Debit Card
  • Domestic Fax Costs using credit/debit card: 1st page- $1.75
    Each Additional Page- $1.00
  • International Fax Costs using credit/debit card: 1st page- $3.95
    Each Additional Page- $3.45

How can I apply for employment at the Library?

  • Job applications are available in the Library at the Circulation Desk.
  • Full-time positions are filled through Suffolk County Civil Service.

Your Library Account

How do I pay my fines online?

  • Login to Your Library Account
  • You will be prompted to enter your Barcode which is found on the back of your Library card and your *Password.
    *To create a new password, visit this page and enter your library card barcode. An email will be sent to the email address in your Library Account, asking you to follow a few steps to establish your password. A valid email address must be present in your Library Record in order to use this service and access online library services.
    *To change your password, use the Forgot Your Password? function. After entering your username or barcode, an email will be sent to the address in your library record, along with instructions for creating a new password.
  • Once you have signed into your Library account, click on the link listing the amount you owe in Fines.
  • If your total exceeds *$1, click on the Amount in unpaid fines link. Next click the Pay Online link.
    *If your total is less than $1 you must pay your fines in person at the Library.
  • Select the fines that you wish to pay or accept the default of paying all fines.
  • Fill in the billing address and credit card information.
  • Click the Submit button.

How do I choose to get text message alerts?

  • Login to Your Library Account
  • You will be prompted to enter your Barcode which is found on the back of your Library card and your *Password.
    *To create a new password, visit this page and enter your library card barcode. An email will be sent to the email address in your Library Account, asking you to follow a few steps to establish your password. A valid email address must be present in your Library Record in order to use this service and access online library services.
    *To change your password, use the Forgot Your Password? function. After entering your username or barcode, an email will be sent to the address in your library record, along with instructions for creating a new password.
  • Once you have signed into your Library account, click the Change Your Contact Information link.
  • In the Text Alert Number field, enter a valid telephone number.
  • Click You Must Click Here To Opt In, then click the Submit button.
    When your telephone number is entered, you will receive courtesy messages (telling you your item is about to be due), overdue messages (telling you your item is overdue) and hold pickup messages (telling you your reserved item is ready for pickup).

How do I choose to get email notices?

  • Login to Your Library Account
  • You will be prompted to enter your Barcode which is found on the back of your Library card and your *Password.
    *To create a new password, visit this page and enter your library card barcode. An email will be sent to the email address in your Library Account, asking you to follow a few steps to establish your password. A valid email address must be present in your Library Record in order to use this service and access online library services.
    *To change your password, use the Forgot Your Password? function. After entering your username or barcode, an email will be sent to the address in your library record, along with instructions for creating a new password.
  • Once you have signed into your Library account, click the Change Your Contact Information link on the left side of the screen.
  • Choose the Email option under “I would like to receive my notices from the library by:” by clicking inside the circle next to Email.
  • Click the Submit button.

How do I create a password to access my Library account? What do I do if I forget my password?

  • To create a new password, visit this page and enter your library card barcode. An email will be sent to the email address in your Library Account, asking you to follow a few steps to establish your password.
    *A valid email address must be present in your Library Record in order to access online library services.
    *If you do not have an email address entered in your Library account please see a Clerk at the Circulation Desk.

How can I access my Library account online?

  • Go to the View Your Account page
  • You will be prompted to enter your Barcode which is found on the back of your Library card and your Password.
    *To create a new password, visit this page and enter your library card barcode. An email will be sent to the email address in your Library Account, asking you to follow a few steps to establish your password. A valid email address must be present in your Library Record in order to use this service and access online library services.
    *To change your password, use the Forgot Your Password? function. After entering your username or barcode, an email will be sent to the address in your library record, along with instructions for creating a new password.
  • A valid email address must be present in your Library Record in order to access online library services. If you do not have an email address entered in your Library account please see a Clerk at the Circulation Desk.

Library Programs and Services

Does the Library offer CPR classes?

Check the Current Library Newsletter for a listing of program dates and times. The Library may occasionally offer CPR classes.

If you do not find a listing in the newsletter please contact the American Red Cross.

How can I find a computer class?

  • Go to the Tech Programs page on our website.
  • Click on the name of the program you want to register for.
  • The *Register link will appear on the program page if online registration is available.
  • You will be prompted to enter your Barcode which is found on the back of your Library card and your Password.
    *If you do not have a Password you will be prompted to create a Password by reentering your Barcode and whatever Password you choose twice, then click the Submit button.
    *Programs with a fee require in-person registration.

How do I register for a program?

PLEASE NOTE: *Programs with a fee or a ticket require in-person registration.

  • Go to the Programs page on our website.
  • Click the link to “Search and Register for Library Programs”.
  • Click the *Register link.
  • You will be prompted to enter your Barcode which is found on the back of your Library card and your Password.
    *To create a new password, visit this page and enter your library card barcode. An email will be sent to the email address in your Library Account, asking you to follow a few steps to establish your password. A valid email address must be present in your Library Record in order to use this service and access online library services.
    *To change your password, use the Forgot Your Password? function. After entering your username or barcode, an email will be sent to the address in your library record, along with instructions for creating a new password.

OR

  • Go to the Programs page on our website.
  • Click the link to “View the Program Calendar”.
  • Click on the name of the program you want to register for using the calendar provided.
  • Click the *button next to the number of seats remaining to register.
  • You will be prompted to enter your Barcode which is found on the back of your Library card and your Password.
    *If you do not have a Password you will be prompted to create a Password by reentering your Barcode and whatever Password you choose twice, then click Submit.
    *Programs with a fee or a ticket require in-person registration.

How do I borrow an ebook?

Go to the Free Downloads page on our website for further information and instructions.

Can you borrow items and/or register for Library programs if West Babylon is not your home Library?

  • You can borrow most items with a Library card from any Suffolk County Library.
    *Some restrictions do apply to new items.
  • Most Adult and Teen programs are open to Non-Residents 14 days prior to the program date.
  • Children’s programs are limited to West Babylon cardholders only.
  • Please contact the Library for more details.

What are the guidelines for the Tech Tutor service?

  • The TECH TUTOR service is available to WEST BABYLON PUBLIC LIBRARY CARD holders.
  • Receive help with the West Babylon Public Library website, Live-brary downloads, Library services and electronic devices, how to conduct video conference calls, the basics of email and social networking (Facebook, Twitter, YouTube, etc.)
  • Basic assistance with your electronic devices and programs (cell phones, eBook readers, laptops, etc.) is also available.
  • 30 minute sessions, up to 2 hours per month, totaling 14 hours per person, per year.
  • Please call the Reference Desk, 631-669-5445, to make an appointment.
    *Library staff are unable to fix viruses, install programs or diagnosis problems on patron owned devices.

Library Computers

How can I scan and/or email a document?

Use the Library’s Book Scan Station.
Your documents and photographs can now be scanned and saved to a USB drive, emailed to the person of your choice, saved to a smart phone, tablet, Google Docs, Sky Drive and/or printed.
*Please be aware that one computer login will be used to access the book scan station.

What software programs are installed on the Library’s public computers?

The public computers run Windows 7 with Microsoft Office 2010 (Word, Excel, PowerPoint, Publisher and Access).

Can you send a print job to the Library’s printers from a smartphone or tablet?

Yes, you can send a print job to the Library printers using the PrinterOn Mobile app.
For assistance setting up the app please speak with a Reference Librarian at the Adult Reference Desk.

How to Borrow Library Items

How do I apply for a Library card?

If you are a school district resident and do not have a West Babylon Public Library Card, please apply for one.

Kindly present two of the following current (and/or dated within the past 60 days) items which list both YOUR name and address and we will be happy to issue your Library Card.

*NYS driver’s license
*NYS non-driver’s ID
*NYS auto registration or insurance card
*Federal, State, County and Town Government issued ID
*Notarized lease on official form or letterhead
*Property tax receipt
*Property deed
*Business statements (utility, bank or credit card)

All children may have a Library Card in their name. Both the child and parent/guardian must be present when applying.

*Each patron must present their own Library Card in order to use Library services.

*All juveniles under the age of 18 must have their parent/guardian sign for access to the Internet and public computers.

*No patron under 18 years of age will have access to specialty materials (i.e. DVDs, cd-roms, etc.).

Library Card Replacement Fee – $2.00

How do I request an item in the Library’s online catalog?

  • When you find the item you want in our Online Catalog, click on the Request link.
  • You will need the Barcode from the back of your Library card and your *Password to place the request.
    *To create a new password, visit this page and enter your library card barcode. An email will be sent to the email address in your Library Account, asking you to follow a few steps to establish your password. A valid email address must be present in your Library Record in order to use this service and access online library services.
    *To change your password, use the Forgot Your Password? function. After entering your username or barcode, an email will be sent to the address in your library record, along with instructions for creating a new password.
  • After entering this information your will be prompted to choose your Pickup Location. If you choose to pickup your item(s) at West Babylon simply click the Submit button.
  • You will be contacted by phone when the item is available.

How do I renew an item I currently have checked out?

Most Library materials may be renewed upon request. Renewals will not be permitted if items have been reserved or have already been renewed to the maximum number of times allowed.

There are several methods for renewing:

  • Self renewal, via OPAC (online catalog) computers in the Library. You create your own password to access your account and renew items. A Librarian will be happy to assist you.
  • By telephone (631.669.5445), you must have your barcode number (on the back of your Library card).
  • At the Circulation Desk, by a staff member.
  • Through your home computer: Login to Your Library Account.
  • You will be prompted to enter your Barcode which is found on the back of your Library card and your Password.
  • To create a new password, visit this page and enter your library card barcode. An email will be sent to the email address in your Library Account, asking you to follow a few steps to establish your password. A valid email address must be present in your Library Record in order to use this service and access online library services.
  • To change your password, use the Forgot Your Password? function. After entering your username or barcode, an email will be sent to the address in your library record, along with instructions for creating a new password.
  • Check off the boxes in the Renew column to the left of the list of checked out items, then click on the Renew Selected button just above the list. The new due date for these materials will show to the right of the title, in the Status Column.
    ** Items that are ineligible for renewal will display an error message in the Status column.
WP-Backgrounds by InoPlugs Web Design and Juwelier Schönmann